Built to Last - Our Guarantee
We pride ourselves on the materials we use and the craftsmanship of each of our products, and we want you to be wearing - and loving - your purchase for many years to come.
We are so confident in our products that we offer a no-quibble guarantee on all of our products against any defective workmanship or materials. Just send it back to us and we will repair free of charge.
As a small business, we can only make this a viable option if the postage to us is covered by the customer. The postage back to you is free of charge.
*Guarantee does not cover the wearing of hair on any hair-on-hide products, as this is a natural occurrence to all hair-on-hide. General signs of wear are also not covered as this is a natural part of leather gaining character. Feathers inside belts have a natural life span if not cared for - we can replace these at a cost of £20. We recommend re-coating the feathers with a clear nail varnish if you see them start to 'fluff' up.
Zips - we unfortunately can't cover the replacement of zips. We source the best and most expensive zips we can find, and zips can only malfunction through misuse. We can still replace zips, however as this is very labour intensive there will be a charge involved.
TLC Service
We also offer a TLC service for your belts, where we can shorten them, refresh the edges and feed the leather to have them looking and feeling brand new. This service is just £9.00 including return P+P.
