*UK RETURNS ONLY* To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 90 days of receipt of your shipment.
- They must be in original condition
- Products must be unworn
- In the original packaging
Personalised items are not returnable!
Are there any charges for return?
- There are no charges for return
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.
How do I return if I live outside of Mainland UK?
- Simply send your return back with the returns form/invoice that came with your order and circle the relevant option.
- If you dont have the form anymore then please include your Name, Order No., Return Address, Phone number, Email and details of the return (Size bigger/smaller, different colour, different style or refund).
- We highly reccomend sending the item using a tracked or signed for service just incase anything happens to it on the way.
- If you are sending an item back for an exchange from outside of mainland UK, there is a postage charge of £8.95.